Title |
Manager |
Title |
F&B Operation Management |
Requirements : Over 5 years F&B experience in 5 star hotel, Hotel related Major |
Competencies |
Hotel Operational Knowledge - Establishes management strategy based on professional knowledge
of hotel business procedures and standards.
Commercial Awareness – Up to date with food and beverages trends and best practices in international hospitality
industry. Shows awareness of markets and ensures in depth knowledge of competitive environment.
Strategic Orientation – Selects the most appropriate tactic(s) from a range of alternatives and conveys the plan to
others; Sets organizational strategy in line with organizational vision |
Main Duties and Scope of Role: |
ㆍEnsures that all the outlets and banquets are managed efficiently according to the established concept statements
ㆍMonitors service and F&B standards in all outlets and banquets.
ㆍWorks with outlet managers, Banquet Service manager and respective Chef de Cuisine’s to take corrective
action where necessary
ㆍPerforms a regular operational audit to assess and improve the status
ㆍFrequently verifies that only fresh products are used in F&B preparation
ㆍSpends time in the outlets(during peak periods) to ensure that the outlet is managed well by the respective Outlet
team and functions to the fullest expectations
ㆍSupports efficient Profitability Management/Resource allocation through the establishment of a flexible workforce
throughout the Department.
ㆍFocuses attention on improving productivity levels and the need to prudently manage costs within acceptable
guidelines ensuring optimum deployment and efficiency.
ㆍMakes sure a detailed Department Operations Manual that reflects policies and procedures, work processes and
standards of performance within the Department.
ㆍEnsures annual review to accurately reflect any changes.
ㆍBenchmarks process and procedures of world-class hotels and supports it to implement on KAL hotel |